Return and refund
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
What to do?
1. Contact us via email@example.com with your order number saying that you want to return the product and receive a refund.
2. Wait. We will send a courier to you to pick up the product within 2 working days.
3. Courier will reach us and we'll refund your order.
4. Wait for money to arrive within a week.
Note! We are not covering return delivery fees (22 AED).